Privacy Policy

Last Updated: January 1, 2026

Buran Casino is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our online gaming platform. By registering an account at Buran Casino or using our services, you agree to the terms outlined in this policy. We comply with the General Data Protection Regulation (GDPR) and German data protection laws to ensure your information is handled with the highest standards of security and transparency.

Data Controller

The data controller responsible for processing your personal information is Buran Casino, operated under the appropriate gaming license. For all privacy-related inquiries, you can contact our Data Protection Officer using the contact details provided at the end of this document.

What Personal Data We Collect

When you register at Buran Casino or use our services, we collect various types of personal information necessary to provide you with a secure and compliant gaming experience. The data we collect includes:

Account Registration Data

• Personal identification information: Full name, date of birth, gender, nationality
• Contact information: Email address, phone number, residential address
• Account credentials: Username, password (encrypted), security questions
• Verification documents: Government-issued ID, proof of address, payment method verification

Financial Information

• Payment method details (credit/debit card information, e-wallet accounts)
• Transaction history (deposits, withdrawals, wagers, winnings)
• Banking information for withdrawal processing
• Source of funds documentation for compliance purposes

Technical and Usage Data

• IP address and geolocation data
• Device information (type, operating system, browser)
• Gameplay history and betting patterns
• Session duration and website interaction data
• Cookies and tracking technologies data

Communication Data

• Customer support inquiries and correspondence
• Live chat transcripts
• Email communications
• Marketing preferences and consent records

How We Use Your Personal Data

Buran Casino processes your personal information for specific, legitimate purposes in accordance with applicable data protection laws. We use your data for the following purposes:

Account Management and Service Provision

• Creating and maintaining your BuranCasino account
• Processing your deposits, withdrawals, and gaming transactions
• Providing access to casino games and features
• Managing your Buran Casino bonus claims and promotions
• Facilitating Buran Casino login authentication and security

Legal and Regulatory Compliance

• Verifying your identity and age (18+ requirement)
• Conducting Know Your Customer (KYC) and Anti-Money Laundering (AML) checks
• Complying with German gaming regulations and licensing requirements
• Preventing fraud, money laundering, and criminal activities
• Reporting to regulatory authorities when required by law

Responsible Gaming

• Monitoring gameplay patterns for signs of problem gambling
• Implementing deposit limits and self-exclusion measures
• Providing responsible gaming tools and resources
• Protecting vulnerable users from excessive gambling

Customer Support and Communication

• Responding to your inquiries and support requests
• Sending important account notifications and updates
• Providing information about new features and services
• Resolving disputes and complaints

Marketing and Promotions (With Your Consent)

• Sending promotional offers and Buran Casino bonus information
• Providing personalized gaming recommendations
• Informing you about tournaments and special events
• Delivering newsletters and updates about the Buran Casino app and platform improvements

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contractual necessity: Processing is necessary to fulfill our contract with you (providing gaming services)
• Legal obligation: We must process your data to comply with gaming regulations, AML laws, and tax requirements
• Legitimate interests: Processing is necessary for fraud prevention, security, and improving our services
• Consent: You have explicitly agreed to processing for marketing communications and optional features

How We Share Your Information

Buran Casino does not sell your personal information to third parties. However, we may share your data with trusted partners and service providers in the following circumstances:

Service Providers and Business Partners

• Payment processors: To facilitate deposits and withdrawals
• Game providers: To deliver casino games and track gameplay
• Verification services: For identity verification and KYC compliance
• Customer support platforms: To manage support tickets and live chat
• Marketing partners: For promotional campaigns (with your consent)

Legal and Regulatory Authorities

• Gaming regulators and licensing authorities
• Law enforcement agencies (when required by law)
• Tax authorities for reporting purposes
• Courts and legal advisors in case of disputes

Corporate Transactions

• In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity
• You will be notified of any such transfer and your rights will remain protected

Data Security Measures

Buran Casino implements industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

• Encryption: All data transmissions use SSL/TLS encryption technology
• Secure servers: Your data is stored on protected servers with restricted access
• Authentication: Multi-factor authentication for Buran Casino login and sensitive operations
• Access controls: Only authorized personnel can access your personal information
• Regular audits: We conduct security assessments and vulnerability testing
• Staff training: Employees receive data protection and security training
• Incident response: We have procedures to respond to data breaches promptly

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations:

• Active accounts: Data is retained while your account remains active
• Closed accounts: Account data is retained for 5 years after closure for legal and regulatory compliance
• Transaction records: Financial records are kept for 10 years as required by German tax and AML laws
• Marketing data: If you withdraw consent, we stop processing your data for marketing within 30 days
• Legal disputes: Data may be retained longer if required for legal proceedings

Your Privacy Rights

Under GDPR and German data protection laws, you have the following rights regarding your personal information:

Right to Access

You can request a copy of all personal data we hold about you. We will provide this information in a structured, commonly used format within 30 days.

Right to Rectification

You can request corrections to inaccurate or incomplete personal information. Update your details through your Buran Casino account settings or contact customer support.

Right to Erasure (Right to be Forgotten)

You can request deletion of your personal data in certain circumstances. However, we may be legally required to retain some information for regulatory compliance (e.g., transaction history for AML purposes).

Right to Restriction of Processing

You can request that we limit how we use your data in specific situations, such as when you contest the accuracy of your information.

Right to Data Portability

You can request to receive your personal data in a portable format or have it transferred to another service provider where technically feasible.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes. We will stop processing unless we have compelling legal grounds to continue.

Right to Withdraw Consent

Where processing is based on your consent (e.g., marketing emails), you can withdraw consent at any time by updating your preferences or unsubscribing from communications.

Right to Lodge a Complaint

If you believe we have violated your privacy rights, you can file a complaint with the German Federal Commissioner for Data Protection and Freedom of Information (BfDI) or your local data protection authority.

Cookies and Tracking Technologies

Buran Casino uses cookies and similar technologies to enhance your experience, analyze site usage, and deliver personalized content. Our Cookie Policy (available separately) provides detailed information about:

• Types of cookies we use (essential, functional, analytics, marketing)
• How to manage cookie preferences
• Third-party cookies from partners and service providers
• Your options to accept or decline non-essential cookies

International Data Transfers

While Buran Casino primarily operates within the European Economic Area (EEA), some of our service providers may be located outside the EEA. When we transfer data internationally, we ensure adequate protection through:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions recognizing equivalent data protection standards
• Binding Corporate Rules for intra-group transfers
• Your explicit consent for specific transfers when required

Children's Privacy

Buran Casino is strictly for users aged 18 and over. We do not knowingly collect personal information from individuals under the legal gambling age. If we discover that a minor has provided personal data, we will immediately delete the information and close the account. Parents or guardians who believe their child has registered should contact us immediately.

Automated Decision-Making and Profiling

Buran Casino uses automated systems for certain operations, including:

• Fraud detection: Automated analysis of betting patterns to identify suspicious activity
• Responsible gaming: Monitoring gameplay behavior to detect problem gambling indicators
• Bonus eligibility: Automated checks to determine qualification for promotions
• Marketing personalization: Profiling to provide relevant Buran Casino bonus offers based on preferences

You have the right to request human review of automated decisions that significantly affect you. Contact our support team if you wish to contest an automated decision.

Third-Party Links

The Buran Casino website and Buran Casino app may contain links to third-party websites, social media platforms, or external services. This Privacy Policy does not apply to those external sites. We recommend reviewing the privacy policies of any third-party services you access through our platform. Buran Casino is not responsible for the privacy practices of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will notify you through email, an announcement on the website, or a notification upon your next Buran Casino login. The "Last Updated" date at the top of this document indicates when the policy was last revised. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

German Data Protection Authority:

If you wish to file a complaint, you can contact the Federal Commissioner for Data Protection and Freedom of Information (Bundesbeauftragter für den Datenschutz und die Informationsfreiheit) through their website: www.bfdi.bund.de

By using Buran Casino services, you acknowledge that you have read, understood, and agree to this Privacy Policy. We are committed to protecting your privacy and ensuring a safe, secure gaming environment. Thank you for trusting BuranCasino with your personal information.